Experienced consultants, here to help, here to improve.
At McKim and Associates, we help organizations align their mission, goals, operations, and results. We clarify what success looks like, identify gaps between intention and execution, and build practical steps to close them.
With strong experience in not-for-profit, for-profit, community-based, health, and social service organizations, we support governance, process improvement, accountability, operational consistency, and Accreditation Canada implementation.
We are builders and improvers, helping organizations strengthen foundations, adapt to change, and implement realistic approaches that improve performance.
As approved consultants for the New Brunswick Department of Health and CBDC, we bring cross-sector expertise, trend insight, and practical experience to help clients achieve meaningful, sustainable progress.
Greg McKim
Greg McKim has led organizations across multiple industries in Eastern Canada and Ontario, in addition to owning and operating small businesses. He brings extensive experience in transition, change management, process improvement, acquisitions, rebrands, and the development and execution of government contracts.
Greg also has strong experience working with not-for-profit organizations, particularly in community-based health, human services, governance, operational improvement, and accountability. His work has focused on helping mission-driven organizations strengthen structure, improve processes, and align operations with measurable outcomes.
He has extensive experience in community-based health services and has co-chaired both the New Brunswick Home Support Association and the Nova Scotia Health Association Home Care Network. He also represented home care on the Nova Scotia Community Care Council.
Greg is a former Committee Chair with Horizon Health Network and a former board member of the Financial and Consumer Services Commission of New Brunswick and Athol Forestry.
Currently, as President of McKim and Associates, he is a recognized consultant for the CBDC and the Department of Health New Brunswick for Planning and Evaluation.
Paula Withrow
Paula Withrow, RN, HSM, is a consultant specializing in the leadership, management, planning, and implementation of health care programs. She brings extensive experience across both the public and private sectors, with a strong background in continuing care, long-term care, home care, and community-based health services.
During her 20 years with the Continuing Care Branch of the Nova Scotia Department of Health and Wellness, Paula held several senior and advisory roles, including Long Term Care Advisor, Single Entry Access Project Manager, Supervisor of Assessment, District Manager, Manager of Liaison and Service Support, and Acting Director of Liaison and Service Support prior to her retirement.
Through these roles, Paula helped inform and influence continuing care strategies, standards, policies, and service delivery approaches. She has significant experience in project management, operational planning, program implementation, service review, and oversight of new or revised health care initiatives.
Paula is recognized as a subject matter expert in Nova Scotia’s Continuing Care system, including long-term care, home care, and community care programs. She has served on numerous task forces and is known for her analytical ability, practical insight, and attention to detail. Since retiring, she has continued to provide consulting support to the Department of Health and Wellness on selected continuing care projects.
Ross Wace
Ross Wace has led the HR function in a series of national organizations with as many as 4,500 employees. He has owned and operated small businesses throughout his career. Across a myriad of industries, there is one common element – organizations whose frontline staff interact with the public. In public, private and government based industries, he has improved the alignment of an organization’s people to the business objectives. In both union and non-union environments, he has improved performance, productivity and morale.
While Vice President, Human Resources for We Care Home Health (now CBI) he led a complete overhaul of the scheduling and billing system. Re-training users led to dramatic improvement in the data entry error rate, which led to significant savings across the organization. He also led a transformation of the hiring process, providing support and tools to local hiring managers that resulted in reduced time to hire, consistency and improved retention. He also introduced an employee engagement customer service program “Together We Care”, which led to a 23% improvement in Customer Satisfaction results.
Ashley McKim
Ashley McKim MN, RN has frontline healthcare experience as a nurse in the Neonatal Intensive Care Unit and a background in quality improvement. Bilingual, she has led QI initiatives and collaborated with multidisciplinary committees to effect change and improve outcomes. Her passion for ongoing learning, research, and evidence based practice led her in pursuing original research into trauma and management methodologies as part of her thesis in her successful achievement of her Masters of Nursing . This has also included studies in healthcare systems and policy, statistical analysis, and knowledge translation.
Our Values and Principles
We are committed to serving you with:
Integrity in how we work
Transparency in how we communicate
Accountability in how we deliver
Clarity in how we plan
Flexibility in how we respond
In our work, we commit to:
Approach Holistically.
Utilize evidence based decision making.
Provide exceptional value.